At The Bear Factory, we continually work to deliver high-quality products, dependable service, and responsible business practices while managing rising operational costs in a thoughtful and transparent way.

Beginning January 1, 2026, a 1.5% credit card processing fee will be applied to all payments made by credit card.

To provide additional flexibility, ACH payment options will be available directly through our billing portal starting January 1, 2026 with general instructions also being available to view here. Please note that for ACH payments, funds must fully clear and be received in our bank account before product can be released for shipment.

Important Details

• Effective Date: January 1, 2026

• Credit Card Fee: 1.5% of the total invoice

• Applies To: Credit card payments only

• ACH Payments: Available through our billing portal beginning January 1, 2026 (Click Here for Manual Instructions)

• ACH Processing: Orders will ship once ACH funds have cleared

• No Fee Applied: ACH, wire transfer, or check payments

Customers who require extended payment terms are encouraged to apply for Net Terms. Please refer to our Credit Application Form for additional details and eligibility requirements.

We appreciate your understanding and partnership as we take this step to support long-term operational stability while continuing to invest in quality, sustainability, and service.

If you have any questions or need assistance selecting the best payment option for your business, our team is always happy to help.

Thank you for your continued support in The Bear Factory.