Product Claims
Did one of your beloved buddies experience a little bump in transit? Don’t worry; we’re here to help make things right!
Quality Gaurantee
Simply complete the Product Claim form below, and our team will review it within 5 business days to find the best solution. We know how important it is to have your bear or buddy in perfect shape for your business or event, so we’ll do our best to get back to you as soon as possible.
Thank you for your patience and partnership – we look forward to lending a helping paw!
Product Claim Form
All Claims must be submitted within 45 days of the date located on your invoice associated with your claim. Claims are processed every 10 business days. Thank you in advance for your patience.
Become a Certified Dealer
Ready to grow your business with the backing of the industry’s most trusted name in plush? Join our Certified Dealer Program and gain access to exclusive perks, premium support, and enhanced brand visibility designed to help you succeed. As a Certified Dealer, you’ll be equipped with the resources, recognition, and marketing tools needed to build customer loyalty and drive revenue, all while partnering with a brand dedicated to quality, sustainability, and lasting memories.
Let’s create something un-bearlievable together – Apply to become a Certified Dealer today!
