What safety certifications do you have?
We carry the ASTM-F963 safety certification for all our United States products, and the EN-71 certification for Europe. For more information click here.
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Company Structure
Do you sell or rent stuffing machines?
We currently do not rent stuffing machines and only offer machine purchases.
Can I use “The Bear Factory” name and web pictures for my own business?
Yes, we allow the use of our name and web pictures by our customers. But you will need to request special permission for the usage of the name or pictures in your business for purposes of advertising, website design, or development of printed materials. Please email [email protected] for more information on our Media Policy.
Can I purchase items on a retail basis? I am only looking for one item.
We do not sell our items retail. If you are interested in select products to be purchased retail, please email us at [email protected]. We will be happy to refer you to retail businesses that carry our products.
How is your company structured? Do you franchise?
We are a wholesale company only. We do not franchise, and do not exercise control over the business practices and policies of our customers. We do not compete against our customers and sell our products retail.
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How can we help you?Get In Touch
General Inquiries: [email protected]
Shipping Inquires: [email protected]
Order Information/Payment: [email protected]