Shipping Information
Shipping Information
The Bear Factory is proud to offer FedEx Ground and FedEx Express shipping for all of our orders. In an effort to save our customers’ shipping expenses, we do our best to consolidate orders to the minimum number of parcels when processing. You’ll find your order does not include shipping expenses at the time of submitting your order because of this process.
If you’d like to request a quote for your order, please submit your order and include in the Notes Section of your Checkout that you’d like to receive a shipping quote. Once you submit your order, a TBF Team Member will contact you as soon as we review your order.
In preparation for this year’s holiday rush, we are recommending preparing for the worst-case scenario starting in September and continuing through January of 2023. Please add 5 business days to your current transit time in consideration when ordering. Our team is standing by our 24 Hour Shipping Policy (all orders ship within one business day of being received) but once the package leaves our facility, it is in FedEx’s hands. If you have not already registered for our Billing Portal, please do so as this is where you can access all your executed invoices and tracking information for orders. We will be releasing a video tutorial on how to operate the billing portal in September’s newsletter as well. If you have any questions regarding this, please email shipping@thebearfactory.com
Stay up to date with shipping information by checking out our Teddy Time Blog Located Here
FedEx Zone Map
Our Guarantee
We know how important your order is so we guarantee your order will ship within 24 hours of being placed to make sure you receive it with time to spare.
Think your order is too big for us to handle and get out on time? We dare you to test us 😉